Call SchedulingSchedule, block-off time, open availability in real time. Route your call through different options and stay in touch with your customers, sales team, officers or patrons.
DIY Call FlowsA smart system that optimizes your self-service functionality. Lets you design call flows, transfer calls directly and share voicemail messages with the team.
Interactive MenusEasily setup menus, direct calls automatically and help your customers save time by directing the call to the right agent.
RecordingSafely record all the outgoing and incoming conversations for training, compliance, record keeping, and quality purposes.
Music On HoldDon’t waste the precious time when your customers call. Inform them about new promotions, latest trends, or sooth their spirits with gentle music.
Black ListingTake out unnecessary elements from your system to save your time and resources on unwanted calls.
Time of the dayVoIP feature that allows smooth operation at multiple geographical locations by routing calls on the basis of operating hours.
Dial InLet your team connect to your conference by dialing a local number and PIN to enter conference.
Dial OutSave your time, by scheduling conferences. Our System will automatically call all the numbers reducing time wastage.
CTI IntegrationUnify network management, authenticate callers, provide IVRs, manage conferences, and make your telephony services as personalized as possible.
Click to CallIncrease your website engagement with this ready-made solution that allows customers to call you directly from their computer.
Missed Call CampaignGet country specific local call numbers to generate leads, run surveys and feedbacks, get new user activations, and run contests.
Voice CampaignScale your operations and reach out to your customers with voice recorded messages.
Survey CampaignExtend reach to large masses, customize scheduling, unbiased responses and faster data analysis.
SMS CampaignSend promotional messages, bulk announcements, and event updates to engage the customer base.
Text MessagingSend transactional or 2-way sms, short and long codes, and alerts to keep your customers informed.
CRM / Caller TimelineStore and update customers’ history to profile their requirements and initiate proactive marketing.
Voice MailOrganize missed calls and business-related announcements directly from the platform.
Mobile TrackingKnow where are employees/customers/team members are and the best way/time to reach to them.